Android Phone Help & Setup
Whether you're setting up a new Samsung, switching from iPhone to Android, or just need help figuring things out, we've got you covered.
Get Help With AndroidWhat we help with
New phone setup & data transfer
Unbox your new Android, sign into your Google account, transfer contacts, photos, and apps from your old phone, and get everything working.
Google account & cloud storage
Set up or recover your Google account, manage Google Photos backup, and make sense of Google Drive storage.
Email & accounts
Get your email working in Gmail or Outlook, add additional accounts, and make sure everything syncs across your devices.
App setup & management
Install the apps you need from the Play Store, remove the ones you don't, and organize your home screen so things are easy to find.
Switching from iPhone
Moving from iPhone to Android? We transfer your contacts, photos, and data so you don't lose anything in the switch.
Troubleshooting & performance
Phone running slow, battery draining fast, or apps crashing? We diagnose the issue and get things running smoothly again.
Security & updates
Make sure your phone is running the latest software, set up a secure lock screen, and enable two-factor authentication on your accounts.
Accessibility & display settings
Increase text size, adjust display brightness, set up voice assistance, and customize your phone so it's comfortable to use.
Common scenarios
These are the kinds of things our clients call us about.
I just got a new Samsung phone and I need to move everything from my old one.
I keep getting warnings that my Google storage is full and I don't know what to do.
My phone is so slow and the battery is dead by lunchtime.
I'm switching from iPhone to Android and I don't want to lose my contacts and photos.
I can't figure out how to get my email on my new phone.
My grandkids set up this phone for me but I don't know how to use half of it.
Brands we work with
We work with all Android phones regardless of brand or carrier.
Pricing
In-Home
We come to your home for hands-on setup and help.
Remote
Many Android issues can be resolved remotely. Billed in 15-minute increments.
NGT+ members save 15% on all services.
Related services
Need help with your Android phone?
Tell us what's going on and we'll figure out the best way to help.
Request Help Or call us at 651-460-9040