HomePod Help & Setup
We help you set up your HomePod, get the most out of Siri, and use it for music, smart home control, and more.
What we help with
Initial setup & Wi-Fi connection
Get your HomePod connected to your Wi-Fi network and linked to your Apple ID so it's ready to go.
Siri & voice commands
Set up Siri the way you want it, train voice recognition, and learn the commands that actually work.
Apple Music & streaming services
Connect your music subscriptions so you can play anything you want with a simple voice request.
Stereo pairing & multi-room audio
Pair two HomePods for stereo sound or set up multi-room audio throughout your home.
HomeKit & smart home hub
Use your HomePod as a home hub to control lights, locks, thermostats, and other smart devices.
Intercom & communication features
Set up Intercom so you can send voice messages between HomePods and Apple devices around the house.
Common scenarios
These are the kinds of things our clients call us about.
I got a HomePod mini and I can't get it to connect to my Wi-Fi.
I want to use my HomePod to control my lights but I don't know where to start.
Siri on my HomePod never understands what I'm saying.
I have two HomePod minis and I want them to play music together.
I want to listen to my audiobooks on the HomePod but I can't figure it out.
My HomePod stopped responding and I don't know how to fix it.
Models we work with
Have an original HomePod? We can help with that too — just let us know what you have.
Pricing
In-Home
We come to you for hands-on help.
Remote
Screen-sharing session from home. Billed in 15-minute increments.
NGT+ members save 15% on all services.
Related services
Need help with your HomePod?
Whether you're setting up for the first time or trying to get something working, we're here to help.
Request Help Or call us at 651-460-9040