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iPad Help & Setup

From unboxing a brand-new iPad to mastering the features you didn't know it had, we help you get the most out of your tablet.

Get Help With Your iPad

What we help with

New iPad setup & data transfer

Unbox, activate, sign in with your Apple Account, and transfer your data from an old iPad or iPhone so nothing gets left behind.

Apple Pencil & accessories

Pair your Apple Pencil, learn how to use it for notes and markup, and set up keyboards, cases, and other accessories.

iCloud & storage management

Understand what's using your iCloud storage, clean up what you don't need, and decide whether upgrading your plan makes sense.

Email & accounts

Get your email working on your iPad — Gmail, Yahoo, iCloud, or anything else — and make sure contacts and calendars sync properly.

App setup & organization

Install the apps you need, organize your Home Screen, and learn how to find, update, and manage apps going forward.

iPadOS updates & troubleshooting

Update to the latest iPadOS, fix issues that started after an update, or troubleshoot apps that aren't working right.

Keyboard & productivity setup

Connect a Bluetooth or Smart Keyboard, set up Split View and Slide Over, and turn your iPad into a real productivity tool.

Accessibility & display settings

Make text larger, adjust display brightness, enable Zoom or VoiceOver, and customize settings so your iPad is comfortable to use.

Common scenarios

These are the kinds of things our clients call us about.

I bought an iPad but I don't know how it's different from my iPhone.

My iPad says there's no more iCloud storage and I don't know what to do.

I want to use my iPad for email but I can't get it set up.

The screen on my iPad is too small to read comfortably.

I got an Apple Pencil and I have no idea how to use it.

My iPad won't update and it keeps asking me every day.

iPad models we work with

iPad Pro 13-inch
iPad Pro 11-inch
iPad Air
iPad (10th gen)
iPad mini

We also help with older iPad models — if it turns on, we can work with it.

Pricing

In-Home

$160/hour

We come to your home and work with you and your iPad in person.

Remote

$160/hour

Many iPad questions can be resolved over a remote session. Billed in 15-minute increments.

NGT+ members save 15% on all services.

Need help with your iPad?

Tell us what's going on and we'll figure out the best way to help.

Request Help Or call us at 651-460-9040
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