Kindle Help & Setup
We'll help you get set up and reading on your Kindle — from linking your Amazon account to organizing your library.
Get Help With Your KindleWhat we help with
Initial setup & Amazon account linking
Get your Kindle out of the box, connected to Wi-Fi, and signed in to your Amazon account so you're ready to start reading.
Buying & downloading books
Learn how to browse the Kindle Store, purchase books, and download them to your device — or send them from your computer.
Library organization & collections
Sort your books into collections, remove titles you've finished, and keep your library easy to navigate.
Font size & display settings
Adjust text size, font style, margins, and line spacing so your Kindle is comfortable to read for extended periods.
Wi-Fi connection & syncing
Connect your Kindle to your home Wi-Fi, troubleshoot connection issues, and make sure your library syncs across devices.
Borrowing from the public library (Libby/OverDrive)
Set up Libby or OverDrive with your library card so you can borrow eBooks and have them delivered right to your Kindle.
Common scenarios
These are the kinds of things our clients call us about.
I got a Kindle for my birthday and I don't know how to get books on it.
I want to borrow library books on my Kindle but I can't figure out how.
The text on my Kindle is too small and I don't know how to make it bigger.
My Kindle won't connect to Wi-Fi and I can't download anything.
I have books on my old Kindle and I want them on my new one.
I accidentally bought a book and I need help getting a refund.
Kindle models we work with
We also help with older Kindle models, including Kindle Fire tablets.
Pricing
In-Home
We come to your home and work with you and your Kindle in person.
Remote
Billed in 15-minute increments — most Kindle issues can be handled remotely.
NGT+ members save 15% on all services.
Related services
Need help with your Kindle?
Tell us what's going on and we'll figure out the best way to help.
Request Help Or call us at 651-460-9040