Mac Help & Setup
From brand-new setups to everyday troubleshooting, we provide comprehensive Mac support in your home or remotely.
What we help with
New Mac setup & data migration
Unbox your new Mac, transfer everything from your old one, and get all your apps, accounts, and settings ready to go.
macOS updates & upgrades
Install the latest macOS safely, check compatibility, and make sure everything still works after the update.
Tuneups & performance
Speed up a slow Mac by cleaning up storage, removing startup clutter, and optimizing settings.
Time Machine & backups
Set up Time Machine with an external drive or network backup so your files are always protected.
iCloud & Apple ID
Configure iCloud syncing, manage storage, and make sure your Apple ID is set up correctly across all your devices.
Printing & peripherals
Connect printers, scanners, external displays, and other accessories so they work reliably with your Mac.
Software installation
Install and configure the apps you need — Microsoft Office, Adobe, browsers, and anything else.
Troubleshooting & repair
Diagnose freezes, crashes, startup issues, and other problems to get your Mac working again.
Common scenarios
These are the kinds of things our clients call us about.
I just bought a new Mac and I need to move everything from my old one.
My Mac is running really slow and I don't know why.
I haven't backed up my Mac in years and I'm worried about losing everything.
My Mac keeps saying there's no storage space left.
I need to set up my printer with my new MacBook but it won't connect.
I'm still on an old version of macOS and I don't know if I should update.
Mac models we work with
We also support older Macs including MacBook Air (Intel), MacBook Pro (Intel), iMac 27-inch, and Mac Pro (tower).
Pricing
In-Home
We come to your home and work on your Mac on-site.
Remote
Screen sharing for software issues. Billed in 15-minute increments.
Pickup & Delivery
We pick it up, work on it, and bring it back.
NGT+ members save 15% on all services.
Related services
Need help with your Mac?
Whether it's a brand-new setup or a problem with the Mac you have, we're here to help.
Request Help Or call us at 651-460-9040