Roku Help & Setup
We help clients set up and get the most out of their Roku devices — from first-time setup to cord-cutting and everyday streaming.
Get Help With RokuWhat we help with
Initial setup & Wi-Fi connection
Unbox your Roku, connect it to your TV and Wi-Fi, create or sign into your Roku account, and get streaming right away.
Channel installation & organization
Find and install the channels you want, remove the ones you don't, and organize your home screen so it's easy to navigate.
Cord-cutting guidance
Thinking about canceling cable? We'll help you figure out which streaming apps replace your favorite channels and set everything up.
Roku TV settings & picture adjustment
Dial in picture settings, configure audio output, and adjust display preferences so everything looks and sounds its best.
Account & subscription management
Manage your Roku account, add or cancel streaming subscriptions, update payment methods, and keep track of what you're paying for.
Remote & voice control setup
Pair a new remote, set up voice search, and learn the shortcuts that make navigating your Roku faster and easier.
Common scenarios
These are the kinds of things our clients call us about.
I just got a Roku and I have no idea how to set it up.
I want to cancel cable but I'm not sure which streaming apps to get.
My Roku keeps buffering and the picture quality is terrible.
I can't find the channel I want and I don't know how to add it.
My Roku remote stopped working and I can't control anything.
I have a Roku TV but I've never used the smart features.
Roku models we work with
We also help with older Roku models and discontinued devices.
Pricing
In-Home
We come to your home, set up and configure everything on your TV and network.
Remote
Account, channel, and settings issues can often be resolved remotely. Billed in 15-minute increments.
NGT+ members save 15% on all services.
Related services
Need help with your Roku?
Tell us what's going on and we'll figure out the best way to help.
Request Help Or call us at 651-460-9040